Loadshedding Policy

Mzansi Theme Park Loadshedding Policy

Mzansi Theme Park is committed to providing an enjoyable and safe experience for our visitors, even in the event of load shedding or power outages. This policy outlines our approach to handling such situations to ensure the continued satisfaction of our guests.

Policy:

  1. No Refunds: Mzansi Theme Park does not offer refunds for tickets or purchases due to load shedding or power outages. Visitors are encouraged to review this policy before making any reservations or purchases.

  2. Alternative Entertainment: In the event of a power outage, Mzansi Theme Park will strive to offer alternative forms of entertainment to minimize disruption. These may include, but are not limited to, the following:

    • Outdoor Attractions: We will endeavor to keep outdoor attractions operational as they often do not rely on electricity.

    • Live Entertainment: Visitors can enjoy live entertainment shows, street performers, or other non-electric performances.

    • Battery-Powered Games: Certain arcade-style games and attractions may be equipped with battery backups or generators to ensure they can still be enjoyed.

    • Emergency Lighting: The park will maintain emergency lighting in key areas to enhance safety and convenience during outages.

    • Food and Beverage: Food stalls and restaurants may serve cold or pre-prepared meals and drinks to ensure guests are well catered to.

  3. Communication: Mzansi Theme Park will make every effort to communicate load shedding schedules and related information to visitors through our official channels, including our website, social media, and on-site signage. It is the responsibility of visitors to stay informed about any potential power outages before their visit.

  4. Safety Measures: The safety of our visitors is of utmost importance. Trained staff will be available to assist during outages, and emergency protocols will be in place to ensure everyone’s well-being.

Review and Updates:

This policy may be subject to periodic review and updates as needed to ensure its effectiveness in addressing load shedding scenarios. Any changes to this policy will be communicated through our official channels.

Mzansi Theme Park is dedicated to providing a memorable and enjoyable experience for all visitors, and we appreciate your understanding and cooperation regarding our load shedding policy.

Our Loadshedding Program

We aim to make your visit to Mzansi Theme Park as enjoyable as possible, even during load shedding or power outages. Our diverse range of activities ensures there’s something for everyone to enjoy.