Rules & Regulations
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1. General Conduct:
1.1. All visitors are expected to behave in a respectful and courteous manner towards fellow visitors, staff members, and the park’s facilities.
1.2. Profanity, offensive language, or disruptive behavior will not be tolerated.
1.3. Please follow all instructions provided by park staff members for your safety and enjoyment.
2. Health and Safety:
2.1. Guests must comply with all safety regulations, guidelines, and warnings posted throughout the park and on each attraction.
2.2. Proper attire, including footwear and appropriate clothing, must be worn at all times. Bare feet and swimwear may be restricted in certain areas.
2.3. Guests with medical conditions or disabilities that may affect their ability to participate in attractions should consult park staff before participating.
3. Park Entry:
3.1. All guests must possess a valid admission ticket, wristband, or pass to enter the park. These must be visible at all times.
3.2. Entry to the park signifies agreement to abide by all park rules and regulations.
4. Ticketing:
4.1. Tickets are non-transferable and non-refundable.
4.2. Tickets must be retained at all times and may be checked by park staff.
4.3. Lost, stolen, or damaged tickets may be replaced at the discretion of park management upon presentation of valid identification and proof of purchase.
4.4. Counterfeit tickets or unauthorized resale of tickets will result in immediate ejection from the park without refund.
5. Food and Beverage:
5.1. Outside food and beverages are not permitted within the park premises.
5.2. Exceptions may be made for baby food/formula, special dietary requirements, or medical conditions. Please contact guest services in advance for approval.
6. Smoking and Alcohol:
6.1. Smoking is prohibited within designated non-smoking areas. Smoking is only allowed in designated smoking zones.
6.2. The consumption of alcoholic beverages is limited to designated areas where alcohol is sold by the park.
7. Lost and Found:
7.1. Mzansi Theme Park is not responsible for lost, stolen, or damaged items. Please keep personal belongings secure.
7.2. If you find a lost item, please turn it in to park staff or the designated Lost and Found area.
8. Photography and Videography:
8.1. Photography and videography for personal use are allowed, except in restricted areas. Commercial photography and filming require prior permission.
8.2. Respect the privacy of other guests when taking photos.
9. Attractions and Rides:
9.1. Follow all height, age, and health restrictions for each attraction.
9.2. Guests must remain seated and secure during the entire ride duration.
10. Pets and Animals:
10.1. Pets are not allowed within the park, with the exception of service animals.
11. Compliance with Laws:
11.1. All guests must comply with South Africa laws, regulations, and Mzansi Theme Park’s rules and regulations.
12. Changes to Rules:
12.1. Mzansi Theme Park reserves the right to modify or amend these rules and regulations at any time. Any changes will be communicated through our official channels.
Failure to comply with these rules and regulations may result in removal from the park without refund.
Thank you for choosing Mzansi Theme Park! We hope you have a safe and enjoyable visit.